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Placeholder Home Care
Placeholder Home Care

Frequently Asked Questions

What services do you provide?

We offer a full range of in-home care, including personal care services (like bathing, grooming, and mobility support), companion and homemaker services (such as meal preparation, light housekeeping, and errands), and skilled clinical services provided by licensed professionals.

How do I know what type of care my loved one needs?

We start with a free in-home assessment to learn about your needs, preferences, and health considerations. From there, we create a personalized care plan tailored to your situation.

Are your caregivers trained and certified?

Yes. All caregivers undergo background checks, reference verification, and thorough training in caregiving skills, safety procedures, and client dignity and privacy.

Can I choose my caregiver?

We work hard to match each client with the right caregiver based on skills, personality, and schedule. While we can’t guarantee a specific individual, we always welcome your preferences.

Do you provide care on weekends or evenings?

Absolutely. We offer flexible scheduling, including evenings, weekends, and 24/7 care, depending on your needs.

How quickly can services begin?

In most cases, we can start within a few days of your assessment, sometimes even sooner for urgent needs.

Is home care covered by insurance?

Coverage varies depending on your insurance plan, Medicaid, or other funding sources. We can help you review your options and determine if any services may be covered.

What areas do you serve?

We provide care throughout North Carolina, ensuring you have access to trusted, local caregivers.

Still Have Questions? We’re Here to Help.

We’re happy to provide more information and guide you through your care options. Contact us today to speak with our friendly team.